In plain English: We collect only what is necessary to run Laddoo. We never sell your data. We never share your photos with third parties. You can delete your account and all data at any time from inside the app.
1. What We Collect
- Phone number — Used for OTP-based authentication. This is how we identify your account.
- Profile photo — Uploaded so we can place your photo on design templates. Stored securely in a private bucket.
- Usage analytics — Which screens you visit and which features you use, so we can improve the app. These records are linked to your account so we can understand how real journeys through the app actually go.
- Device info — Device model, OS version, and app version for crash diagnostics and compatibility.
2. How We Use It
- Personalise designs — Your photo is overlaid onto Good Morning wishes, devotional images, and festival greetings so they are ready to share on WhatsApp.
- Process payments — Your subscription status is tracked so we can grant you access to premium templates.
- Improve the app — Anonymous analytics help us understand which features matter most and where to invest next.
3. What We Don’t Do
We never sell your data to advertisers, data brokers, or any third party.
We never share your photos with anyone outside the services that render your designs.
We never spam you. You control your notification preferences from your device settings.
4. Payments
How Laddoo Pro is billed depends on where you installed the app.
- On iPhone and iPad — Subscriptions are sold and billed by Apple through In-App Purchase. Apple handles the payment and tells us only whether your subscription is active and when it renews. We never see your Apple ID, payment method or billing address. Manage or cancel the subscription from your device’s Settings, under your Apple ID → Subscriptions.
- On Android — Subscriptions are processed by Razorpay via UPI AutoPay. We never see or store your UPI PIN, bank account details or card information. Razorpay handles all payment data under their own privacy policy.
Current prices are shown in the app before you subscribe, and may differ between the two stores.
Read Razorpay’s privacy policy: razorpay.com/privacy · Read Apple’s privacy policy: apple.com/legal/privacy
5. Supabase (Data Storage)
Your account data, profile photos, and subscription records are stored on Supabase infrastructure in secure, SOC 2-compliant data centres. We use Row Level Security (RLS) so your data is accessible only to you. All data is transmitted over HTTPS/TLS.
Learn more about Supabase security: supabase.com/security
6. Your Rights
- Delete account — Tap Settings → Delete Account inside the app. All your data — photos, designs, subscription records — will be permanently removed. This cannot be undone.
- Export data — Email us at [email protected] and we will provide a copy of all data associated with your account within 7 business days.
- Correction — You can update your profile photo and preferences at any time from within the app.
7. Contact
For privacy questions, data requests, or concerns, reach us at:
[email protected]