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Refund Policy

Last updated: March 2026  ·  Effective date: March 2026

1. Our Promise

Transparent billing, no tricks. You can cancel at any time, and we believe if you want to leave it should be easy. Who issues a refund depends on where you bought the subscription.

On iPhone and iPad — the purchase is made through Apple, so refunds are requested from Apple, not from us. Use reportaproblem.apple.com or your device’s Settings → your Apple ID → Subscriptions. Apple decides the outcome under their refund policy. Write to us anyway if something went wrong — we will help you make the case and fix whatever caused it.

On Android — the purchase is made through Razorpay UPI AutoPay, and you can cancel from inside the app under Settings → Manage Subscription. The policy below is ours to honour, and we do.

2. Refund Eligibility

The table below is the policy for subscriptions bought on Android through Razorpay, which are the ones we bill and can refund ourselves. For a purchase made on iPhone or iPad, Apple issues the refund and applies their own policy — see section 1.

Situation Refund Details
Within 48 hours of first purchase Full refund No questions asked. We will process a complete refund.
Technical issue preventing use Full refund If a bug or technical problem on our end prevents you from using the service, you are entitled to a full refund for that billing period.
Accidental purchase Case by case Contact us with details. We will review each case individually and do our best to help.
Used service for 7+ days No refund After 7 days of active use within a billing period, refunds are not available.
Cancelled mid-cycle No partial refund You retain full access until the end of your current billing period. No partial refunds are issued for unused days.

3. How to Request a Refund

To request a refund, send an email to [email protected] with the following details:

  • Your registered phone number
  • The reason for your refund request
  • The date of the charge

We will review your request and respond within 5–7 business days. Approved refunds are processed back to your original payment method via Razorpay.

4. UPI AutoPay Cancellation

Cancel from the app: Go to Settings → Manage Subscription → Cancel. This revokes the UPI AutoPay mandate and no future charges will be made.

Cancel from your bank app: You can also revoke the mandate directly from your UPI app (Google Pay, PhonePe, Paytm, etc.) under Mandates or AutoPay settings.

Either way, once cancelled, you will not be charged again. Your access continues until the end of the current billing period.

5. Contact

For refund questions or billing issues, reach us at:

[email protected]

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